Access Storage - Burlington West

So the flood had affected everyone on the bottom floor. Some worse than others. I had gone to the storage facility Monday and made an appointment for Tuesday morning. When I arrived, I spoke to Dionne and Kelly and they were on it! They arranged for my unit to be emptied, garbage disposed and my request for a new unit upstairs was delt with in a pleasant and professional manner. Vince showed me the unit upstairs and a couple of the access guys moved my shelf to the new unit. I cannot express enough that this is a very emotional time for everyone. The staff here were all empathetic and cared that people were taken care of the best way they could. Please be kind to them, they only want to help.

Vincent was fantastic!! Great energy (even in the morning, which is refreshing to interact with!) The process was super easy and straight forward, which was wonderful as I am moving between houses and I need as little stress as possible- Vincent helped with this. His friendly demeanor made asking questions easy and reliable. He recommended an excellent lock as well, he knows his stuff! Thanks again Vincent :)

Very nice place. Our unit was clean and easy to access. The staff was very professional and friendly. I am told that not all units are lit, but our unit was a larger than most and was well lit and in great shape. From our experience I would very much recommend these guys. Of course, your mileage may vary.

Pretty easy to deal with. Vincent was great, he helped me out with an appropriate size unit. And answered my questions. I would definitely use this location again!

In the process of moving houses and needed somewhere to store our furniture until our move in date. Vince helped us out and he was fantastic. He stayed late helping us out set up our storage unit, making sure our codes worked and went through process. He was very easy to talk with and kept us entertained the entire time. Would definitely recommend working with Vince at access storage.